The Annual Performance Report
As a Queensland water service provider, we prepare an annual performance report based on our last financial year’s performance against a set of mandatory key performance indicators (KPIs). This report is to be submitted to the Queensland Water Supply Regulator (QSWR) each year by end of September.
Reporting is made against four series of mandatory KPIs about the water and wastewater infrastructure assets, production and treatment, water security, revenue and expenditure and customer related indicators.
Read the full report - Queensland Water Service Provider Annual Performance Report.
Drinking Water Quality Management Plan Annual Report
As a water service provider we prepare and operate our drinking water schemes in accordance with a Drinking Water Quality Management Plan (DWQMP), which must be approved by the Queensland Water Supply Regulator (QWSR). Each year we prepare an annual report on our performance against the approved DWQMP plan, and submit the report to the QWSR within 120 working days of the end of each financial year.
Read the full report - Drinking Water Quality Management Plan Annual Report.