Water education tours and visits

We invite you to take advantage of our services, products and online resources that are available to schools (teachers and students) as well as community groups and residents in the region. We offer an education program and tours of our water facilities. Our water and waste educators are available to visit community groups and classrooms as guest speakers or offer professional support to teachers in developing water and waste related work units. 

Booking a water tour

WaterWise tours of the following facilities are available to schools (teachers and students) as well as residents and community groups in the Toowoomba region. 

  • Mt Kynoch Water Treatment Plant.
  • Wetalla Water Reclamation Facility
  • Cooby Dam 

Tour booking guidelines

For all tours of Water facilities

  • All tours are guided by either operational staff and/or one of council's educators
  • There are no fees or charges for these services.
  • Participating community groups and schools are responsible for providing a bus to transport participants to and from the site (and around the facility where applicable).
  • All participants including the visiting group leader are required to follow the TRC tour guide's instructions
  • Teachers and any accompanying adults are expected to provide active supervision of their student group.
  • Book through Council.

Information required when making a booking

  • Date of proposed tour (provide at least 2 alternative dates)
  • Type of tour (e.g. Mt Kynoch, Wetalla, Cooby Dam, or a combination)
  • Name of School or community group
  • Times preferred (see specific guidelines below)
  • Contact’s details: 
    • name of contact person
    • telephone number
    • e-mail address
    • postal address
  • Year classification/age range of group
  • Number of students and/or number of adults (to assist us in provision of printed material for the group)
  • Study focus or interest focus of group (eg Neighbourhood Watch, Seniors, Gardening group). This can be refined in consultation with water and waste educator at the time of booking a visit.

For school groups it would be helpful if teacher-designed tasks could be provided for operators/educator prior to visit. 

Specific requirements apply to each site

Cooby Dam (only available as a guided tour)

  • Tours are available any morning from 9am (Mon–Fri).  Combined tours  (with Mt Kynoch and/or Wetalla) are ONLY available on Tuesday and Thursday
  • Class groups to be no larger than 30 plus 2 supervising adults. Larger groups can be accommodated but will operate as a split group.
  • Solid closed in shoes are needed for safety on the tracks. Hats and sunscreen are recommended.

Water Treatment Plant (Mt Kynoch)

  • Walking on-site tour available for primary (grades 3 to 7), high school, TAFE and USQ
  • Introductory audio-visual provided in training room followed by an on-site visit
  • Tuesday or Thursday (1 hour tours from starting 9:30am; latest start 1:30 pm)
  • 12-15 students per group (class groups over 15 to be split into smaller groups of 12-15 students
  • Minimum of one adult supervisor per group

Water Reclamation Facility (Wetalla)

  • Bus tours are conducted for primary school and middle school students (grades 3-9)
  • Walking tours are conducted for senior high school (grades 10-12), TAFE and USQ students
  • Tuesday or Thursday (1 hour tours starting from 9:30am; latest start 1:30 pm).
  • Introductory audio-visual in training room with the on-site visit
  • 12-15 per group for walking tours (class groups over 15 to be split into smaller groups of 12-15 students)
  • Minimum of one adult supervisor per group

Booking an educator's visit

If your community group or school would like a visit from one of our Water and Waste educators, the following guidelines are designed to help you make a booking for a TRC guest speaker to attend your meeting or visit your classroom. Our educators can speak on a range of topics related to water and waste management.

  • Become involved in the Green and Healthy Schools Program promoting water conservation and environmental awareness in schools
  • Watch for opportunities to be involved in our National Water Week activities (October) and National Recycling Week (November)

Topics might include:

  • Water supply (surface and groundwater)
  • Catchments
  • Water use and conservation
  • Water efficient gardening
  • Water cycle
  • Water and wastewater treatment

Information required when making a booking

  • Date of proposed visit (provide at least 2 alternative dates)
  • Name of school or community group
  • Location of school or meeting place of group (if requiring a visit)
  • Times preferred
  • Contact’s details 
    • Name of contact person
    • Telephone number
    • E-mail address
    • Postal address
  • Year classification/age range of group
  • Number of students and/or number of adults (to assist us in provision of printed material for the group)
  • Study focus or interest focus of group (eg neighbourhood watch, seniors, gardening group). This can be refined in consultation with Water and Waste Educator at the time of booking a visit.

For school groups it would be helpful if teacher-designed tasks could be provided for operators/educator prior to visit.

Contact

Call 131 872 and ask for water and waste education. 

Booking forms can be submitted via your local Customer Service Centre.

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