Waste facilities open hours & fee changes from 1 July 2018

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As a part of the Waste Infrastructure Strategy we analysed each of our waste facilities to identify demand requirements including population and current transaction numbers. The new open hours below have been optimised to maximise service levels and balance costs to the community, particularly at times of low demand. Additionally, the way some fees are applied are changing to support recycling as a priority over landfill.

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(New) Cecil Plains Waste Facility

  • PIN number access: 7 days a week 8.30 am - 4 pm

Clifton Waste Facility

  • Monday, Wednesday, Friday: 1 pm - 5 pm
  • Saturday: 7 am - 12 noon
  • Sunday: 1 pm - 5 pm

(New) Cooyar Waste Facility

  • PIN number access: 7 days a week 8.30 am - 4 pm

Crows Nest Waste Facility

  • Monday - Friday: 7 am - 5 pm
  • Saturday & Sunday: 10 am - 5 pm

(New) Evergreen Waste Facility

  • PIN number access: 7 days a week 8.30 am - 4 pm

Goombungee Waste Facility

  • Monday, Wednesday, Friday: 1 pm - 5 pm
  • Saturday: 7 am - 12 noon
  • Sunday: 1 pm - 5 pm

Greater Toowoomba Waste Management Facility

  • Monday - Friday: 7 am - 5 pm
  • Saturday & Sunday: 8 am - 5 pm

Greenmount Waste Facility

  • Monday - Friday: 7 am - 5 pm
  • Saturday & Sunday: 8 am - 5 pm

Jondaryan Waste Facility

  • Monday - Friday, 8.00 am - 5 pm
  • Saturday & Sunday: 10 am - 5 pm
  • When this facility changes to a PIN access (expected in early 2019) hours will change to: 7 days a week 8.30 am - 4 pm.

Kleinton

  • Monday - Friday: 7 am - 5 pm
  • Saturday & Sunday: 8 am - 5 pm

Millmerran Waste Facility

  • Tuesday & Thursday: 1 pm - 5 pm
  • Saturday: 7 am - 12 noon
  • Sunday: 1 pm - 5 pm

Oakey Waste Facility

  • Monday - Friday: 7 am - 5 pm
  • Saturday & Sunday: 10 am - 5 pm

Pittworth Waste Facility

  • Monday - Friday: 7 am - 5 pm
  • Saturday & Sunday: 10 am - 5 pm

Ravensbourne Waste Facility*

  • Monday - Friday, 8.00 am - 5 pm
  • Saturday & Sunday: 10 am - 5 pm
  • When this facility changes to a PIN access (expected in early 2019) hours will change to: 7 days a week 8.30 am - 4 pm.

Yarraman Waste Facility

  • Tuesday & Thursday: 1 pm - 5 pm
  • Saturday: 7 am - 12 noon
  • Sunday: 1 pm - 5 pm

Fees apply for many types of waste. From 1 July, the way some of these fees are applied will be changing to encourage segregation of waste with an aim of reducing waste sent to landfill. Below is a few of the more often used examples, a link to all fees can be found below.

Domestic waste disposal fees

All waste fees for next financial year can be accessed from our interactive fee page.

Free disposal

All types of waste up to 400kg is free. It is recommended that loads be sorted to minimise land fill.

When charges apply

Fees will be charged for waste disposal when the load weight exceeds 400kg:

  • Unsegregated general waste for landfill: $107 per tonne above 400kg.
  • Unsegregated general waste and clean recyclable/reusable items with no intention to recycle: $107 per tonne above 400kg.
  • Segregated clean recyclables and intention to recycle onsite: $75 per tonne above 400kg.
  • Greenwaste: $40.90 per tonne above 400kg.
  • Inert waste (Eg: asphalt, concrete, bricks or tiles): $45 per tonne above 400kg.

 

Commercial waste disposal fees

All waste fees for next financial year can be accessed from our interactive fee page.

  • Unsegregated general waste for landfill: $107 per tonne.
  • Unsegregated general waste and clean recyclable/reusable items with no intention to recycle: $107 per tonne.
  • Segregated clean recyclables and intention to recycle onsite: $75 per tonne.
  • Greenwaste 0 - 150kg: $6.20 per transaction, >150kg $40.90 per tonne.
  • Inert waste (Eg: asphalt, concrete, bricks or tiles): 0 - 400kg $20 per transaction, >400kg $45 per tonne.

From 1 July 2018, domestic waste fees will be based on a weight threshold of 400Kg per trip. Not many of us have a weigh bridge in our back yard so here are a few examples of some typical weights for domestic ute and trailer loads of waste.

Capacity of typical domestic vehicles

  • Typical style side ute loaded level with top = 1m3.
  • Trailer - 6x4 with 300mm sides = 0.65m3
  • Trailer - 7x4 with 300mm sides = 0.77 m3
  • Trailer - 7x5 with 300mm sides = 0.95 m3
  • Trailer - 8x5 with 300mm sides = 1.1 m3

Typical weight of different waste types

  • Greenwaste = 200kg/m3. Eg: a ute or 7x5 trailer stacked 600mm high would be around 400kg.
  • Timber = 350kg/m3. Eg: a ute or 7x5 trailer stacked a smidge over 300mm would be around 400kg.
  • General waste (mixed general domestic waste that is sent to landfill) = 350kg/m3. Eg: a ute or 7x5 trailer stacked a smidge over 300mm would be around 400kg.
  • General waste & segregated clean recyclable materials with no intention to recycle = 350kg/m3. Eg: a ute or 7x5 trailer stacked a smidge over 300mm would be around 400kg.
  • Soil = 850kg/m3. Eg: a ute or 7x5 trailer filled to about 250mm would be around 400kg.
  • Bricks & masonry = 1,700kg/m3. Eg: a ute or 7x5 trailer filled to about 125mm would be around 400kg.
  • Concrete = 2,000kg/m3. Eg: a ute or 7x5 trailer filled to about 75mm would be around 400kg.

 

Frequently asked questions

We realise these changes might raise a few questions so here are some answers.

Our landfill sites are reaching capacity and changes are required. In recent years a region-wide Waste Strategy was developed in response to this situation to achieve three objectives:

  1. Optimise service levels
  2. Increase recycling / reduce what goes landfill
  3. Balance costs of managing waste

This resulted in a review of hours of all our facilities based on the number of visits at each site.

  • Sites with high usage will see an increase in open hours to cater for this demand.
  • Sites with low usage will see a decrease in open hours to reflect this.

When new hours were being determined, they were based on what time each day and which days of the week people have used the facility in recent times - based on our usage statistics.

We are committed to regular reviews of the usage of each site and propose to adjust these hours as required using the above objectives as a guide.

Overall, in comparison with other Councils in Queensland and with our direct local government neighbours, we are maintaining a high number of waste facilities as well as providing services that are open longer than most.

In what circumstances will the hours be adjusted in the future?

We are regularly reviewing waste facility usage data** and where appropriate will adjust our service levels in accordance with 3 objectives above.

** This includes the number of customers visiting each site, which hours and days these visits occur, what type of waste is being disposed and the volume of waste. 

Customers visiting waste facilities in 2016 were surveyed about their needs as well as part of our waste collection audit. In 2017 the collected information was important to the drafting of the Waste Strategy along with usage statistics and operational data (such as operating costs) for each facility.

Public feedback was sought on the draft Waste Strategy in 2017 with almost 300 people contributing to this part of the process. This feedback helped form the final version of the Waste Strategy that was adopted late in 2017.

What did the consultation show?

A summary of the results of this consultation activity showed that people were neutral, agreed or strongly agreed that:

a) The opening hours for facilities should be demand-driven - 86%.
b) The opening hours for facilities should provide equitable opportunities for access across the community - 97%.
c) The opening hours for facilities should aim to reduce periods of low patronage - 81%.
d) They would not drive to another local facility if the closest facility was closed - 77%.
e) The opening hours on the weekend are most important to me - 88%.
f) They would not like to use the facility before work - 85%.
g) They would not like to use the facility after work - 67%.
h) They would not be willing to pay higher fees to visit the waste facility when needed - 88%.

The full details of hours for each facility can be found online at www.tr.qld.gov.au/waste, from staff and signage at your local waste facility or by calling 131-872.

Bin sites - No change

Cecil Plains – Upgraded facility, changing to PIN access & slight reduction in hours

Clifton – Reducing from various hours 7 days a week to Mon, Wed, Fri afternoons, Sat morning & Sun afternoon.

Cooyar - Upgraded facility, changing to PIN access & slight reduction in hours

Crows Nest – Increasing from 8am to 7am on weekdays

Emu Creek – Changing to a bin station

Evergreen – Upgraded facility, changing to PIN access & slight reduction in hours

Goombungee – Reducing from various hours 7 days a week to Mon, Wed, Fri afternoons, Sat morning & Sun afternoon

Greenmount – Increasing from 8am to 7am on weekdays and from 10am to 7am on weekends

Jondaryan - Changing to PIN access & slight reduction in hours (timing to be advised)

Kleinton - Significant upgraded facility being planned, increasing hours from 8am to 7am on weekdays and from 10am to 8am on weekends

Millmerran – Reducing from various hours 7 days a week to Tue & Thu afternoons, Sat morning & Sun afternoon

Oakey – Increasing from 8am to 7am on weekdays

Pittsworth - Increasing from 8am to 7am on weekdays

Ravensbourne - Changing to PIN access & slight decrease in hours (timing to be advised)

Toowoomba City (Wellcamp) - No change

Yarraman – Reducing from various hours 7 days a week to Tue & Thu afternoons, Sat morning & Sun afternoon.

Our waste facilities are classified into tiers. Tiers are based on size and services provided at that facility which in turn is designed according to the demand in that location. Eg:

  • Tier 1 – Toowoomba City (Wellcamp)
  • Tier 2 – Klienton & Greenmount
  • Tier 3 – Oakey, Pittsworth & Crows Nest
  • Tier 4 – Clifton, Millmerran, Goombungee & Yarraman
  • Tier 5 – Jondaryan, Cecil Plains, Evergreen, Ravensbourne, Cooyar & Emu Creek
  • Tier 6 – Bin Stations at Bowenville, Bringalily, Rocky Creek, Millmerran, Turralin, Forest Ridge & Millmerran Downs.

Tier 1-4 facilities have staff available during open hours to assist customers.

Tier 5 facilities do not have staff available. These sites have low numbers of visits and volume of waste, they predominately cater for domestic waste and are not efficient to operate as full-time staffed facilities. They are already or will soon be upgraded to unstaffed facilities with PIN access.

Tier 4 facilities (Clifton, Millmerran, Goombungee & Yarraman) need to be staffed at all times because they:

a. Cater for both domestic and commercial waste.
b. Have higher numbers of customers and waste volumes that are suited to Tier 5 facilities.
c. Do not have high enough numbers of customers or waste volumes to be cost-effective to open 7 days a week.
d. Have a risk profile that is not suited to a Tier 5 facility.

Staff are available to discuss your concerns and work together to find viable solutions. Please contact us on 131-872.

No, this has not changed. Facilities that previously offered these options will continue to offer them. These are only accepted by prior appointment at some facilities. Check www.tr.qld.gov.au/waste for more information.

This has not changed.

We do not condone illegal dumping and offenders will be prosecuted. If you witness any illegal dumping or find illegally dumped material, please contact us.

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