Supply, treatment & connection

Water is supplied to all of our region via different sources. We provide information about the water sources for your area and how you can become connected to the water supply. Water quality is reviewed consistently and water supply statistics are kept for the three main dams supplying several areas of the Toowoomba region.

Cooby dam
The Toowoomba region utilises drinking water from many different sources.  We provide information about the water supply for individual areas. ...
Water coming from tap
Your reticulated drinking water is safe. It comes from the Mt Kynoch Water Treatment Plant in Toowoomba and is piped to Oakey. It is safe to drink and for indoor and outdoor use. History of Oakey’s water supply Oakey residents can be assured their reticulated town water supply complies with the Australian Drinking Water Guidelines and is safe to drink. The PFAS (Perfluoroalkyl Substances) contamination from the Oakey Army Aviation Base impacts only groundwater sources. T ...
Leaks Please report water leaks or water meter leaks. If it is a major leak, please contact us immediately. Note that we are not responsible for any water lost on the property side of the meter. Meters All properties connected to our water supply are metered. Owners are required to maintain the meter surrounds to allow access by our officers. If owners are having difficulty reading their meter they should contact us. Interference with ...
On February 19, 2013 we resolved not to proceed with fluoridation of the regional water schemes, but to continue fluoridating at the Mt Kynoch water treatment plant, which commenced in March 2010. This means that only residents supplied from the Toowoomba water supply scheme will receive fluoridated water. ...
The Water Supply (Safety and Reliability) Act 2008 requires Toowoomba Regional Council, as a water service provider, to prepare and operate its drinking water schemes in accordance with a Drinking Water Quality Management Plan (DWQMP), which must be approved by the Queensland Water Supply Regulator (QWSR). Following approval of amendments to our DWQMP by the QWSR on 24 February 2017, all of Council’s drinking water schemes are covered by an ...
Water in dams (and rivers) is called raw water, and contains a lot of dust, dirt and decomposing leaves. Before we can use the water, this material must be removed. At the water treatment plant on Mount Kynoch the dirt particles are removed through processes of flocculation and filtration. Even the fine particles are removed - they are made to join into large clumps that will be heavy enough to ...
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