eAudiobooks

eAudiobooks are books that you can listen to on your iPod, smartphone, MP3 player, tablet or computer. Choose from over 700 titles. To borrow an item you need a Toowoomba Regional Library membership number and a PIN. You can have four eAudiobooks on loan or reserve at any one time (a reservation counts as a loan). For iPhone, iPod Touch, iPad and Android devices an App called BorrowBox Library is now available in the Apple App store or in Google Play for Android users. For pcs and other devices special software is not required to download an eAudiobook - to download an eAudiobook for these devices you only require a media manager or media  device that is MP3 compatible.

Content transacted through the Service includes active security technology that allows identification of files, particularly whether files have been made available for sale or resale, or through file sharing or peer-to-peer networks.

As there are restrictions on data downloads on our computer facilities you cannot download eAudiobooks from our facilities.

How to borrow an eAudiobook

  1. Click on the Borrow button below the title's cover. This will take you to the loan confirmation page. Click Confirm Loan.
  2. This will take you to the loan successful page. Choose to continue browsing or download your loan.
  3. A loan confirmation email will also be sent to your nominated email address. This title will now be visible beneath Active Loans/Reserves on the right side of your My Account page. You can borrow a title for two weeks.
  4. There is no need to return your eAudiobook as it will automatically return after 2 weeks.  Even if you borrowed it accidentally and no longer require it, it will stay on your library card until the 2 weeks is complete. 

How to reserve a title

  1. Click on the Reserve button below the title's cover.
  2. This will take you to the reserve confirmation page. Click Confirm Reserve.
  3. This will take you to the reserve successful page. Click on the Continue Browsing button.
  4. A reserve confirmation email will also be sent to your nominated email address.
  5. This title will now be visible beneath Active Loans/Reserves on the right side of your My Account page.
  6. An email will be sent to your nominated email address when the title is available for download.

You must collect your reservation within two weeks. Reservations cannot be cancelled as there is a 2 week timeframe for every reservation and loan which enables customers to know what date they will receive their eAudiobook.

How to download a title

  1. After you have borrowed a title, click on the download button in the loan successful page.
  2. Download the title through your My Account page.
  3. In the Active Loans/Reserves bar in your My Account page, click the download button beneath the title.
  4. Now choose to download the complete eAudiobook or to download in parts.
  5. Alternatively, use the link provided in the loan confirmation email to access the download page.
  6. You are able to download an eAudiobook twice. If for some reason you require additional downloads, please contact customer care.

If you get an option pop-up to Open, Run or Save your loan when you download, make sure that you select Save, otherwise the eAudiobook will not save to your computer properly.

The location of your downloaded file depends on your operating system and browser.

  • For Windows XP and IE6: by default, the download will be located on your Desktop.
  • For Windows XP and all other browsers: a Download folder will be created in My Documents, which is where you will find the download.
  • For Windows Vista and 7 with IE8 and Firefox: the download will be located in the Downloads folder.
  • For Mac and Safari: by default the download will be located in the Downloads folder.

You can change the location of your downloads

  • For Internet Explorer 8: you will need to change the physical location of the default Downloads folder. To do this, right click on Downloads and select Properties. Then, in the Shortcut tab, change the location in the Target field.
  • For Safari: click on Settings and select Preferences. In the General tab change to your desired location in the Save downloaded files to category.
  • For Firefox: click Tools and select Options. Navigate to the Main tab and then underneath Downloads choose the location you wish to save files to.

You can download the eAudiobook to more than one device as long as you ensure that at the end of your loan period the file is deleted on all computers. 

Unzipping your eAudiobook download

To unzip your eAudiobook download, follow these steps for either PC or Mac.

Pc

  1. Locate your downloaded eAudiobook folder
  2. Right click and select Extract All
  3. Follow the prompts to finish unzipping

Mac

  1. Locate your downloaded eAudiobook folder
  2. Double click to unzip

Your downloaded eAudiobook folder will be located where you have set your internet browser to download to (e.g. downloads, desktop etc). For Mac users, we recommend using Safari for your internet browser as unzipping occurs automatically.

Listening to the eAudiobook

Pc

  • iTunes: Open iTunes, drag and drop eAudiobook into Music, then listen or sync with your iPod or iPhone.
  • Windows Media Player: Open Windows Media Player, select music, drag and drop eAudiobook folder into main window, then listen or sync with your portable media device.
  • Portable Media Device (without software): Connect and open your portable media device, then drag and drop the eAudiobook folder into device.
  • You can use ‘Pause’ on your device to bookmark your place (but not on your computer).

Mac

  • iTunes: Open iTunes, drag and drop eAudiobook into Music, then listen or sync with your iPod or iPhone.
  • Portable Media Device: Connect and open your portable media device, then drag and drop the eAudiobook folder into device.
  • You can use ‘Pause’ on your device to bookmark your place (but not on your computer).

Removing eAudiobook files

Make sure that all files are deleted off your computer and portable media device when your loan period expires.

Pc

  • Computer: Locate your eAudiobook folder, then right click and select Delete from the dropdown menu.
  • Portable Media Device: Connect your portable media device to your computer, locate your eAudiobook folder, then right click on folder and select Delete from the dropdown menu.

Mac

  • Computer: Locate your eAudiobook folder and click on it, then hold down the Apple key and press Delete.
  • Portable Media Device: Connect your portable media device to your computer, locate your eAudiobook folder and click on it, then hold down the Apple key and press Delete.

You will need to delete every copy of the eAudiobook folder from your computer and portable media device and destroy any physical copies you have made (e.g. CD's).

Searching for content

  • You can search through our content by using the quick search option, which allows you to search by keyword, title, author or Narrator. This is found on the right side of the top menu.
  • Alternatively, you can do an advanced search by clicking on Advanced Search below the quick search bar. This will direct you to a new page that allows you to select search criteria from a more detailed list (e.g. Category, Genre, Awards, etc).
  • A search results page will then be shown that lists all titles relating to your search criteria. You can choose how these results are sorted by selecting from the dropdown list on the right side named Sort By.

Using Borrowbox mobile app

logo borrowboxBorrowBox is a free mobile app that enables our library members to borrow and download eBooks and eAudiobooks. The app incorporates a dedicated eBook reader and eAudiobook player. For more information and download check out www.borrowbox.com (available on Apple App Store, Google Play and Amazon Fire).

Once installed on your mobile device you will need to choose Toowoomba Regional Libraries and enter your PIN. Refer to our detailed instructions for setting up BorrowBox for Toowoomba Regional Libraries (PDF) or follow the simplified steps below.

Instructions for installing and configuring BorrowBox for Toowoomba Regional Council libraries

1) Install the app. You will be prompted to agree to the terms and conditions.

2) Configure BorrowBox for Toowoomba Regional Council libraries. From within the app:

  • Library = "Toowoomba Regional Libraries".
  • ID/Barcode = Your 11 character Toowoomba Regional Council library card number (eg: x1234567890)
  • PIN/Password = Your 4 number Toowoomba Regional Council library PIN (eg: 1234)
  • Click [Sign in].

Instructions for using BorrowBox

Once your library card number and pin are setup in BorrowBox Library you will be automatically connected and you can start browsing the catalogue or search for specific titles or keywords using the navigation bar located at the bottom of the screen.

1. Search for specific titles or keywords by tapping the search option located on the navigation bar, this action will open the search screen. Type in the title or keyword for your search into the search bar field located at the top of the screen.

2. Browse the eAudiobook catalogue by selecting the eAudiobooks option from the navigation bar.

Within the catalogue, there are a number of options to refine your search and search for titles by categories, genres, new releases, most popular, fiction etc.

Once you have located an eAudiobook you would like to listen to or find more information about, tap on its title or image. A new page will open that contains more information about the book including the duration (playing time). At the bottom of the screen, there are options to preview the eAudiobook or borrow it. To borrow the eAudiobook, tap borrow.

A popup screen will appear requesting you to confirm your loan (or cancel) and will advise the number of available loans you have remaining. Press 'Confirm loan'.

Once the loan has been confirmed, you be prompted to either keep browsing the catalogue or to download the eAudiobook.

To download your loan, tap 'Download Now'.

A new screen will open that lists the chapters of the book. You can choose to download each chapter individually by using the green downward arrows on the right hand side of the chapter. Alternatively, you can download all the chapters by scrolling the screen upward to reveal a button that says 'Download All'. Depending on the speed or download limit of your internet connection you may choose to do either option.

When you have downloaded the eAudiobook you can commence listening by selecting the first chapter or simply pressing play. You can also navigate from anywhere within the app to your currently downloaded loans by pressing the 'My Loans' option on the navigation bar located at the bottom of the screen. Once you're in My Loans, select the eAudiobook you wish to listen to and repeat the process described above to listen to your book. The app will remember where you're up in your book for all of your current eAudiobook loans even after closing the app and turning off your device.

Additionally, the app provides options to control the volume, fast forward and rewind.

Reserving an eAudiobook is a similar process to borrowing an eAudiobook. Reservations for eAudiobook are treated as loans and are included your loan count. With eAudiobooks reservations, the system will make them available for download on the nominated availability date.

To make a reservation, find the title you wish to reserve and tap the reserve option. A popup screen will open, advising that your reservation is successful and the date when the title will be available for download. Tap 'Dismiss' to close the popup screen.

eAudiobooks will remove themselves once the loan expires but if you wish to remove them from your device before the loan expires, you are able to do so. To do this, open the book you want to remove and press on the edit option in the top left hand corner (you may have to scroll the page down as you did to show the 'download all' option).

You then have the option of removing individual chapters by pressing on the circle on the left hand side of each chapter or you can press select all in the upper right hand corner. Once you do this press delete at the top of the page. This will not return the eAudiobook. There is no option for returning eAudiobooks early. The title of an eAudiobook will have red text when it is within one week of its due date.

If you have the need to use a different library card ID to the ID already associated within the BorrowBox app on your device, you are able to this but doing so will delete any previous eAudiobooks borrowed/downloaded in the BorrowBox app from this device.

To do this, press on the settings option at the bottom of the page then select 'Account Details'. Select the 'Reset' option to restart the app from the beginning.

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