You have 28 days from the issue date to pay your parking fine. Payment options are:
2. By phone
Call us during business hours 131 872 and have your infringement handy.
Payments can be made using a credit or debit card.
3. In person
Visit your local customer service centre and bring your infringement with you.
Payments can be made using cash or by credit / debit card.
Parking fine amounts
Current as at 1 July 2019.
- Park longer than permitted time - $66
- Stop contrary to 'NO PARKING' sign - $106
- Stop contrary to 'NO STOPPING' sign - $106
- Park not wholly within marked space - $40
- Authorised vehicle stop in loading zone for longer than signed - $53
- Stop near obstruction on road so as to obstruct traffic - $106
- Other parking offences and restrictions on stopping - $40
- Angle parking - failing to properly position the vehicle - $40
- Park improperly in parking bay - $40
- Stop unauthorised vehicle in bus zone - $106
- Double park - $53
- Exceed maximum indicated time - $66
- Fail to comply with requirements of authorised system (pay & display) - $53
- Fail to pay parking fee (meter) - $53
- Stop Heavy/Long vehicle not in a built-up area other than on shoulder of the road - $266
- Stop Heavy/Long vehicle on length of road longer than 1 hour in a built-up area - $652
- Authorised vehicle stop in loading zone more than 30 minutes - $53
- Stop Unauthorised vehicle in mailzone - $53
- Park longer than permitted 30min - $66
- Stop within 3m of postbox - $53
- Park on a one way road other than parallel - $40
- Park on a two way road other than left and parallel - $40
- Stop unauthorised vehicle in permit zone - $53
- Stop contrary to 'CLEARWAY' sign - $106
- Stop contrary to disabled parking sign - $266
- Stop across driveway - $53
- Stop at intersection $106
- Stop within 20m of intersection with traffic lights - $106
- Stop within 10m of intersection without traffic lights - $106
- Stop contrary to motorbike parking sign - $40
- Stop on bicycle path/footpath/shared path or dividing strip/nature strip in built-up area - $53
- Stop unauthorised vehicle in taxi zone - $106
- Stop within 20m before or 10m after pedestrian crossing - $106
- Stop unauthorised vehicle in work zone - $53
- Park another vehicle in allocated space - $53
- Stop unauthorised vehicle in loading zone - $66
- Stop at bus stop - $53
- Stop within 20m before or 10m after bus stop - $53
- Park within 3m of continuous dividing line or strip - $40
- Stop contrary to continuous yellow edge line - $106
Dispute a parking fine
If you believe there is a good reason for you not to pay the infringement, you may apply for an internal review. All requests for review against an issued parking infringement are to be made as soon as possible after it is received. This is preferably within 7 days. This involves completing the Application for internal review form at the bottom of the page and returning it to us.
Most internal reviews will be completed within 14 days; however the process can take up to 90 days or longer if additional information is required. A letter will be sent to you advising the outcome of the review process.
An internal review is decided on the following grounds:
- Did the offence occur? (The facts and particulars of the offence are correct)
- Has the infringement been issued to the correct person? If not, then the registered owner must nominate the driver responsible by providing full name and residential address
- Where the circumstances that led to receiving a parking infringement notice were beyond the control of the driver (exceptional circumstances).
The following grounds of appeal are NOT CONSIDERED VALID reasons for withdrawal of parking infringement notice:
- Poor visibility due to weather
- Not noticing a sign
- Not having change to put in meter/ticket machine
- Left vehicle to get coins to put in meter/ticket machine
- Money put in the wrong meter
- Reading only part of a multi-panel sign
- Being unable to read the sign from the front seat of the car
- Forgetting to read the sign
- Not noticing that a sign/restriction had been changed
- Running late or being in a hurry
- Being delayed at an appointment
- Stopping for a short time in a prohibited area (for example; stopping in a ‘no stopping’ area even if it is just to pick up or drop off passengers or goods)
- Being new to the area and unfamiliar with the restrictions (this applies regardless of whether the driver is from interstate or overseas)
- Being unaware of the road rules (all licensed drivers are expected to be aware and comply with the road rules at all times)
- Residents with a parking permit that have parked in the incorrect permit zone
- Not displaying a current parking ticket machine receipt.
Details required when contesting a fine
When contesting your fine please provide as much detail as possible in your explanation.
You must include the following:
- Parking infringement number
- Date of offence
- Vehicle registration number
- Contact phone number.
The personal information required on this form is collected by us to assess the internal review. Failure to provide this information means that we can not assess your internal review.
When you have completed the form please return it to us.
Circumstances when a fine might be withdrawn
The following are circumstances are when we may consider withdrawing an infringement notice:
- If your vehicle has broken down
- If you are in or involved in a medical emergency
- If you are a recent resident and have not yet received your residential parking permit.
All of these circumstances must be backed up with documentation, such as a letter from the hospital or your doctor, copies of towing dockets and repair invoices, or copies of lease documents and contracts of sale. We may also require a Statutory Declaration if the circumstances are complex and not fully explained by third party documentation.
What happens if your appeal is unsuccessful?
You have the option of either paying the infringement notice or electing to have the matter heard in the Magistrate's Court. You must notify us in writing if you wish to refer the matter to the Magistrate's Court. If you fail to pay or respond within 28 days of the decision notice date, we will commence further legal process.
For more information on parking fines contact us.