How to check your outstanding rates balance

Lady sitting at computer

Checking your current outstanding rates balance is easy.

All you need to do is follow the steps below:

  1. Open our online system - ePathway (opens in new window)
  2. Enter your reference number. Your reference number can be found on your rates notice as illustrated below.
  3. Enter $1.00 in the 'Payment amount' field (this is a placeholder so you can pass to the next page - you don't need to pay this amount).
  4. Click on ‘Next'
  5. Your rates balance will now be displayed.

You can then proceed to making making a payment if you wish.


How to find your reference number

Your reference number can be found on the top right of the rate notice:

rates notice reference number example

Last Updated: Tuesday, 20 November 2018 14:15
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