Rates & charges information

Find out the breakdown of charges that make up your general and water rates, request a rates search, have a copy of your rates notice sent, appeal against a rate category or apply for water consumption relief after a water leak.

To obtain a copy of your rate notice or water rate notice, the request may be submitted in writing, by email, in person or by telephone. Copies of notices are only available to the ratepayer, real estate agent (by authority from owner), or acting solicitor. Requests for copies of rate notices and water rate notices issued prior to 1 July 2017 will incur a fee of $10.00 per notice per property.  Ratepayers may request a copy of their ra ...
Ratepayers have the right to object against the differential rate category their land is included in. Our differential general rate is determined by using the unimproved value provided by the Department of Environment and Resource Management, in conjunction with land use codes determined by the us. A ratepayer may exercise their right of objection by completing and lodging our 'Rates - Objection to rate category' form (see related documents) within 30 days ...
Interest is charged on all overdue rates and charges six monthly in arrears (i.e. at the end of the previous half-year in which same became due and payable) at the rate of 10% per annum, calculated and charged half yearly, generally in December and June.   ...
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