Rebates & discounts

We offer a pension rebate and a discount for prompt payment on our rates.

Maureen at rose show
Pensioners are entitled to a discount on their rates account for their principle place of residence. The remissions available for pensioners on their rates and water notices are:  the state government grants a 20% remission on rates (limits apply) plus 20% of the emergency management levy Council sets a fixed remission amount which is determined annually by Council Council grants a $30 per annum remission of the water access charge Please note: the Toowoomba Region ...
Cleanup after storm
To encourage prompt payment, we offer ratepayers a 10% discount off their rate notice and water rate notice only if notices are paid by the notice due date. The discount is not applicable on the rural fire equipment levy, emergency management levy, waste management charges and trade waste. If you are experiencing difficulties in paying your rates or water rates notice, please contact the customer service centre on 131 872 for further assistance. ...
Community organisations – as defined in the Rate Exemption for Community Organisation Policy, may be able to apply for a rate exemption. The rate exemption is limited to all rates other than utility charges. This is an all year round application process. Related documents Rates - Community organisation rate exemption form (online) Rates - Community organisation rate exemption form (for print) 2.02 Rate Exemption for Community Organisations Policy ...
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