Alert - ePathway maintenance
ePathway online services (online payments – rates/water/infringements/licenses, customer service request lodgements, animal/vehicle/other impoundment enquiries, applications lodgements, etc.) will be unavailable for use from 17 March 6am until 19 March 5am. We apologise for any inconvenience this may cause.
By switching to electronic billing, you will receive your rates notice and water notice as an Adobe PDF to your nominated email address, and will no longer receive a paper copy by regular post.
How to register for email delivery
To register for email delivery complete the online registration form. You will need to complete this form for each property that you own.
You will need:
- a current email address (you cannot register multiple email addresses per property).
- the reference number from your rates notice (as printed at the top of your rates notice).
Depending on the rates cycle, you may receive one final paper rates notice before changing to email delivery.
How to change your details
To change your email address or contact phone number for this service, you will need to:
- Cancel your email deliver service by selecting 'Cancel email delivery' in the online registration form.
- Re-register for email delivery via the online registration form.
How to cancel email delivery
You can cancel email delivery of your rates notice at any time by choosing 'Cancel email delivery' in the online registration form.