Requests via online services

To lodge a customer service request via the internet, click one of the links below and complete the online form. Using this option logs your request straight into our system and allows you to track its progress online.

The following areas are currently available for online lodgement.

Rates and property

Impoundment register


Customer service

Environmental health

Parks & recreation

Regulated parking

Roads & footpaths


Waste services

Wedding facilities in parks

If the type of service you wish to lodge a request is not listed above, please contact us.

Internet Explorer 8 instructions

If you are using Internet Explorer 8, before attempting to lodge a request, you will need to make sure your version has been set up to run in 'Compatibility Mode'.

To set up your program in compatibility mode, click the Compatibility view option under the Tools menu in Internet Explorer 8.


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