Youtube Facebook Twitter Instagram
To let our staff celebrate the season and spend time with family and friends our Christmas and New Year close-down will commence from 1pm Thursday 24 December 2020. Staff will return on Monday 4 January 2021. Exceptions to these hours apply to the essential services listed in the blue sliders below.
For any Council-related emergency calls during the holiday period, call 131 872. This includes problems such as water main burst, water leaks, traffic signals not working, dog attacks, serious environmental incidents, call outs from emergency services, trees on roads, dangerous pot holes, sewer blockages/overflows or a dead animal on a road causing safety hazard e.g people swerving into oncoming traffic to get around it.
Please remember during our close-down period, if you experience one of the following problems we have after hours staff available via phone (131 872) to help:
All customer service centres
Thursday 24 December:
Friday 25 - Monday 28 December:
Tuesday 29 December - Thursday 31 December:
Friday 1 January 2021 - Sunday 3 January 2021:
Monday 4 January 2021:
Hampton Visitor Information Centre
Monday 21 December: 10am - 2pm
Tuesday 22 December: 9am - 4pm
Wednesday 23 December: 9am - 4pm
Thursday 24 December: 9am - 4pm
Friday 25 December to Monday 28 December: Closed
Tuesday 29 December to Thursday 31 December: 9am - 4pm
Friday 1 January 2021: Closed
Saturday 2 January 2021: 9am - 4pm
Millmerran Visitor Information Centre
Tuesday 22 December to Wednesday 23 December: 10am - 3pm
Thursday 24 December: 10am - 1pm
Friday 25 December 2020 to Monday 4 January 2021: Closed
Tuesday 5 January 2021: reopened 10am - 3pm
Toowoomba Visitor Information Centre
Monday 21 December to Thursday 24 December: 9am - 4pm
Tuesday 29 December to Thursday 31 December 2020: 9am - 4pm
Friday 1 January 202021: Closed
Saturday 2 January to Sunday 3 January 2021: 10am - 2pm
Highfields Library
Thursday 24 December 2020: 9am – 12noon
Friday 25 December 2020 - Monday 28 December 2020: Closed
Tuesday 29 December 2020: 9am - 5pm
Wednesday 30 December 2020: 9am - 5pm
Thursday 31 December 2020: 9am - 5pm
Monday 4 January 2021: 9am - 5pm (resume normal opening hours)
Oakey Library
Tuesday 29 December 2020: 9.30am - 1pm, 2 – 4.30pm
Wednesday 30 December 2020: 9.30am - 1pm, 2 – 4.30pm
Thursday 31 December 2020: 9.30am - 1pm, 2 – 4.30pm
Monday 4 January 2021: 9.30am - 1pm, 2 – 4.30pm (resume normal opening hours)
Toowoomba City Library
Tuesday 29 December 2020: 9.30am - 5pm
Wednesday 30 December 2020: 9.30am - 5pm
Thursday 31 December 2020: Closed
Saturday 2 January 2021: Closed
Monday 4 January 2021: Closed
Tuesday 5 January 2021: 9.30am - 5pm (resume normal opening hours)
All other libraries (including mobile library)
Clifton, Goombungee Pittsworth, Quinalow and Yarraman libraries close 12noon – Thursday 24 December
Friday 25 December 2020 - Sunday 3 January 2021: Closed
Monday 4 January 2021: resume normal opening hours
Library material returns will not be accepted during closure periods.
Waste Facilities
All waste facilities will be closed on Christmas day except the Toowoomba Waste Management Centre, which will remain open from 7am - 3pm for commercial vehicles over 4.5T only. Normal operation hours recommence on Boxing Day.
Kerbside Waste Collection
Our bins don’t get a public holiday, bin collection will continue as normal. Bins are to be out for service by 6am on the collection day (by 5am in the Toowoomba CBD and on Christmas Day).
Safety Around trucks
Kids love to play in the street with their new bikes or skateboards at Christmas. Drivers cannot see all around the waste trucks at the one time, so please supervise your children on bin collection days and keep them safe around our trucks.
