Woman testing water

Toowoomba Region's Mt Kynoch Water Treatment plant houses a comprehensive water analysis facility. Testing is conducted on a fee-for-service basis. More information on fees and examples of available tests and requirements are detailed below. 

Laboratory location and contact details

Our laboratory services are located at the Mt Kynoch Water Treatment Plant on Shuttlewood Court, off the New England Highway heading north towards Highfields. The turn-off for Shuttlewood Court is located in the 70km/hr zone.

View location in Google Maps.

The laboratory can be contacted on 07 4688 6270.

Sample drop-off days

Chemistry testing

  • We generally accept chemistry samples from 8:15am to 2:30pm Monday to Friday but certain tests are set up on particular days of the week and samples may have limited holding times. It's best to discuss testing requirements with the laboratory prior to the collection and submission of samples. An example of this is biochemical oxygen demand testing, which is only available on Wednesdays to Fridays.

Microbiological samples

  • Outside of the above exception, we only accept microbiological samples from 8:15am to 2:30pm Monday to Thursday. These must be provided in a special sterilised container which we can send to you free of charge. Please contact us on 07 4688 6270 to arrange. Information about the collection of samples for microbiological testing can be found here.

Submission form

Fees

Testing is conducted on a fee-for-service basis. To obtain pricing, you can:

  • view our interactive fees application
  • download the latest Register of Fees and Charges PDF. Laboratory Services Fees and Charges start at Page 4 of 113 (as referenced at the bottom of the page). Our fees and charges should be read in conjunction with Appendix A which commences at Page 78 (as referenced in the footer at the bottom of each page). 
  • call us on 07 4688 6270.

Payment methods

We only accept:

We do not accept cash. We apologise for any inconvenience.

Interpreting results

We have included some resources in our 'Interpreting results from a water testing report' article to help you understand the information you'll receive within the report following the testing of your water sample.

Available testing packages

Below we've listed our common packaged services. Many other services are available, please contact us to discuss your requirements.

To assess the suitability of bore water for human consumption. It includes:

  • Chemistry testing of:

    • pH
    • conductivity
    • total hardness
    • temporary hardness
    • total alkalinity
    • bicarbonate alkalinity
    • carbonate alkalinity
    • hydroxide alkalinity
    • residual alkalinity
    • molybdate reactive silica
    • total iron
    • total manganese
    • calcium
    • magnesium
    • sodium
    • potassium
    • sulphate
    • chloride
    • nitrate
    • phosphate
    • free carbon dioxide
    • total dissolved ions
    • total dissolved solids
    • figure of merit
    • saturation index
    • sodium adsorption ratio.
  • Microbiology tests of:
    • Heterotrophic Plate Count
    • Total Coliforms
    • E.coli, Pseudomonas aeruginosaEnterococci.
  • Heavy metal tests of (all outsourced):
    • arsenic
    • cadmium
    • chromium
    • copper
    • mercury
    • nickel
    • lead
    • zinc.

Samples accepted: Monday to Thursday 8:15am - 2:30pm.

Samples should be less than 12 hours old when received at the laboratory.

Bottle required: 1 Litre plastic bottle with plastic lid plus 1 x Laboratory Services sterile 500ml container with sodium thiosulphate (please contact us to organise a bottle)

To assess the suitability of a water supply for human consumption, based on the bacteriological requirements of the NHMRC Australian Drinking Water Guidelines. It includes:

  • Heterotrophic Plate Count
  • Total Coliforms
  • E.coli
  • Pseudomonas aeruginosa and
  • Enterococci.

Samples accepted: Monday to Thursday 8:15am - 2:30pm.

Samples should be less than 12 hours old when received at the laboratory.

Bottle required: 1 x Laboratory Services sterile 500ml container with sodium thiosulphate (please contact us to organise a bottle)

To assess the suitability of bore water for Irrigation and/or livestock use. May be used to determine water treatment requirements. Suitable for bore and surface waters. It includes: 

Standard chemical analysis:

  • pH
  • conductivity
  • total hardness
  • temporary hardness
  • total alkalinity
  • bicarbonate alkalinity
  • carbonate alkalinity
  • hydroxide alkalinity
  • residual alkalinity
  • molybdate reactive silica
  • total iron
  • total manganese
  • calcium
  • magnesium
  • sodium
  • potassium
  • sulphate
  • chloride
  • nitrate
  • phosphate
  • free carbon dioxide
  • total dissolved ions
  • total dissolved solids
  • figure of merit
  • saturation index
  • sodium adsorption ratio.

Samples accepted: Monday to Friday 8:15am - 2:30pm.

Samples are recommended to be less than 24 hours old when received.

Bottle required: 1 Litre plastic bottle with plastic lid. This should be in a bottle that has only had water in it previously. Rinse with sample water first.

To assess the quality of pool water. It includes:  

  • Heterotrophic Plate Count
  • E.coli
  • Pseudomonas aeruginosa.

Samples accepted: Monday to Thursday 8:15am - 2:30pm.

Samples should be less than 12 hours old when received at the laboratory.

Bottle required: 1 x sterile 500ml container with sodium thiosulphate (please contact us to organise a bottle)

To assist in assessing the suitability of industrial effluent to licensing requirements.

Tests performed:

  • Biochemical Oxygen Demand - BOD,
  • Suspended Solids - SS
  • pH
  • Conductivity
  • Total Phosphorus
  • Total Kjeldahl Nitrogen - TKN
  • Chemical Oxygen Demand - COD
  • E.coli
  • Total Oil and Greast - TOG(outsourced)
  • Total Recoverable Hydrocarbons -TRH(outsourced)

Samples accepted: Monday to Thursday 8:15am - 2:30pm.

Samples are recommended to be less than 12 hours old when received.

Bottle required: 2 x 1 Litre plastic bottle with plastic lid and 1 x sterile 500ml container with Sodium Thiosulphate (please contact us to organise bottles)

Further information

For standard tests, we endeavour to achieve a 10 day turnaround. This time can be extended due to increased workloads or circumstances beyond our control. Receiving your report may take longer if you don’t have access to email or fax, as postage can add to delays. If your results have not been received within the 10 day period, feel free to call us on 07 4688 6270 for follow up. It is helpful if you can provide your batch number if known. 

We test against the Australian Drinking Water Guidelines issued by the National Health and Medical Research Council. If a result does not conform to the guidelines, this will be advised at the end of the report. We're happy to accept any enquiries you may have regarding the results and we can be contacted during office hours 8:15am to 4pm Monday to Friday. 

If you wish to improve or control your water quality, we recommend calling one of the many water treatment specialists in the White/Yellow Pages.

We don't conduct health testing in our laboratory. 

Our laboratory is accredited with National Association of Testing Authorities (NATA). To view the scope of our accreditation, please visit the NATA website and locate Toowoomba Regional Council Laboratory Services.

The below Measurement Uncertainty (MU) estimates have been provided for when interpreting results on regulatory or other acceptance criteria

Chemistry

Test Test Number MU ±
Alkalinity (Total) QP-KYN-015 6.89%
Aluminium  QP-KYN-127 8.60%
Arsenic QP-KYN-127 6.30%
Bicarb Calculated N/A - result calculated
Biochemical Oxygen Demand (BOD) QP-KYN-007 20.00%
Bromide QP-KYN-114 14.06%
Cadmium QP-KYN-127 8.70%
Calcium QP-KYN-127 6.3%
Carbonate Calculated N/A - result calculated
Chemical Oxygen Demand (COD) QP-KYN-086 17.90%
Chloride QP-KYN-114 3.11%
Chlorine (Free or total) QP-KYN-028 26.00%
Chromium QP-KYN-127 7.80%
Cobalt QP-KYN-127 6.70%
Colour (True) QP-KYN-088 12.54%
Conductivity QP-KYN-002 2.51%
Copper QP-KYN-127 7.30%
Dissolved Oxygen QP-KYN-006 1.81%
Fluoride QP-KYN-114 10.40%
Hardness (Calcium) Calculated N/A
Hardness (Temp) Calculated N/A
Hardness (Total) Calculated N/A
Iron QP-KYN-127 7.00%
Lead QP-KYN-127 5.90%
Magnesium QP-KYN-127 9.40%
Manganese QP-KYN-127 6.40%
Mercury QP-KYN-127 8.40%
Nickel QP-KYN-127 7.50%
Nitrogen - Ammonia QP-KYN-103 0.82%
Nitrogen - Kjeldahl Calculated N/A
Nitrogen - Nitrate QP-KYN-114 4.09%
Nitrogen - Nitrite QP-KYN-114 3.83%
Nitrogen - Oxidised Calculated N/A
Nitrogen - Total QP-KYN-101 1.42%
pH QP-KYN-001 0.06 pH units
Phosphate (Ortho) QP-KYN-090 3.14%
Phosphorus (Total) QP-KYN-101 1.36%
Potassium QP-KYN-127 9.80%
Selenium QP-KYN-127 9.00%
Silica QP-KYN-090 1.07%
Sodium QP-KYN-127 8.90%
Sodium Adsorption Ratio (SAR) Calculated N/A
Sulphate QP-KYN-114 3.07%
Suspended Solids (Non-Filterable Residue) QP-KYN-009 17.00%
Tin QP-KYN-127 7.00%
Total Dissolved Solids (TDS) Calculated N/A
Total Solids QP-KYN-120 TBA
Turbidity QP-KYN-126 7.35%
Zinc QP-KYN-127 8.3%
 
 
Microbiology
 
Test Test Number Matrix u o,rel (%)
Clostridium perfringens spores QP-KYN-100# Potable TBA
    Sewage / Effluent TBA
Coliphages - Male-specific QP-KYN-099# Sewage / Effluent 13.51*
Coliphages - Somatic QP-KYN-098 Sewage / Effluent 14.73
E.coli (CFU) QP-KYN-100 Potable NR
    Pool / Spa NR
E.coli (MPN) QP-KYN-105 Sewage / Effluent 11.91
    Environmental 12.11*
Enterococci QP-KYN-057 Environmental 14.08*
Heterotrophic Plate Count QP-KYN-051 Potable TBA
  QP-KYN-051 Environmental TBA
  QP-KYN-051 Pool / Spa TBA
Pseudomonas aeruginosa QP-KYN-106 Potable 14.84
  QP-KYN-106 Pool / Spa 14.28*
  QP-KYN-106 Environmental 16.84
Total coliforms QP-KYN-110 Potable NR
  QP-KYN-110 Pool / Spa NR
Total coliforms (MPN) QP-KYN-105 Environmental 15.18

Legend / Key

Symbol Meaning
* This is the current estimate
TBA The Measurement Uncertainty is not yet finalised. If you require this, please contact us on 4688 6270 for an estimate.
NR The Measurement Uncertainty is not relevant. The regulatory requirements are for nil detection.
# The test is not accredited with NATA.

The following fact sheets give an explanation of our analysis.