Details

Last Updated: Wednesday, 05 March 2025 15:42

How to find lost pets

1. Check the Lost and found animals register.
2. Attend the Animal Management Centre to check if your animal is there.
3. Contact local vets.
4. Search around your neighbourhood.
5. Check social media.
6. Check with our surrounding Councils: 
   • Lockyer Valley Regional Council
   • Western Downs Regional Council
   • Southern Downs Regional Council
   • Somerset Regional Council
   • South Burnett Regional Council
   • Goondiwindi Regional Council

Roaming pets

Following the removal of the drop-off boxes, we will no longer offer an after-hours animal collection service.

The Animal Management Centre is open Monday to Friday, between 9am and 4.30pm should you wish to bring an animal to the facility. If you find a dog outside of these hours with a Council registration tag, call 131 872 and our staff will help find the owner.
If the dog does not have a Council tag, you may hold the animal at your place if it is safe to do so, and contact us on 131 872 during normal business hours and advise that you have privately impounded an animal and request collection. You may also like to take a photograph of the animal and post the photo and details on social media. 

After-hours vets may also help reunite pets with their owners by checking for a microchip. It's best to call the vet prior to attending to check if the microchip scanning service is free of charge.

Aggressive animals

If an animal is aggressive, do not put yourself in danger attempting a capture. If you are or have been attacked by a dog or other domestic animal, please contact us on 131 872.

Animal Management Centre

Location: 393-425 Anzac Avenue, Drayton. 

Working hours:  Monday to Friday 9am - 4.30pm.

Phone: 131 872 

Impounded animals are scanned for a microchip and checked against our registration database if they are wearing a tag. Photos and details of animals are posted on the online Lost and found animals register.

How to claim your pet from the Animal Management Centre

Council does not hold impounded animals indefinitely, see timeframes to collect your pet.

1. Come to the Animal Management Centre in person during business hours so you can easily identify your pet. 
   • If you can not attend personally you can have someone else attend on your behalf.
2. Attend an interview with one of our officers to prove ownership and discuss any matters.
3. Pay any outstanding registration.
   • If your dog is not registered, you will need to pay the registration fee before it is given back to you.
4. Pay the impound fee.
   • You may also be charged for the caring, housing and feeding of your pet. This is charged for each day the animal is impounded (after the first 24 hours).

View the relevant fees and charges.

Timeframes to claim your pet (prescribed periods)

Council does not hold impounded animals indefinitely. Unclaimed animals may be given to the RSPCA or euthanised if they are not suitable for rehoming.

If an animal is not claimed within the prescribed period, ownership of the animal is forfeited to Council.

The prescribed period for an unregistered dog or an animal which is not identifiable (i.e. no identifying tag or not microchipped) is three (3) full working days from the date of impoundment.

The prescribed period for a registered dog or an identifiable animal other than a dog is five (5) full working days from the date of impoundment.

Unclaimed animals

Unclaimed animals may be rehomed through RSPCA under our current agreement with them, or the animal may be euthanised if it is not suitable for rehoming.