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Last Updated: Friday, 17 October 2025 10:39
Water meter usage on a mobile

Keep on top of your water usage anytime, anywhere, with the Toowoomba Water app!

For households with a smart water meter installed, the Toowoomba Water app is the most convenient way to see your water habits, set daily targets and be alerted if you have any unusual water patterns that could be a leak.

The Toowoomba Water app is part of the smart water meter project that aims to deliver a Region-wide network of customer water meters that automatically collect water usage figures on a regular basis. This data helps to better manage the water network, detect leaks and also provides water usage updates directly to the customer.

Keep up to date on your household’s water usage by downloading the Toowoomba Water app from:

Google Play Google Play or the

icon appleStore App Store.

To access Toowoomba Water in a browser: https://water.tr.qld.gov.au/

 

Want to learn more?

+ - Eligible app users Click to collapse

Only Toowoomba Region households and property owners/managers with a smart water meter can register. If your meter was recently installed, you should have received a flyer inviting you to download the Toowoomba Water app.

+ - Downloading the app Click to collapse

The mobile app can be downloaded from the Apple App and Google Play stores, by searching for ‘Toowoomba Water’ in your phone’s app store search.

You can also download the app by opening a web browser on your mobile device and going to https://watersaver.me/trwater-app. This will direct you straight to the app on your device’s app store.

+ - Signing up on the app Click to collapse
  1. Download the Toowoomba Water app or sign up via the web portal (https://water.tr.qld.gov.au/).
  2. Select your profile type – owner occupier, renter, landlord.
  3. Create the account by entering required details, shown on the screen.
  4. Enter your Smart Water Meter number (found on the flyer you received after the smart meter was installed, otherwise also found on the Smart Water Meter itself). The meter number should always start with the letters 'TRC'.
  5. Once the account is created, household usage can then be accessed.
+ - Notification settings Click to collapse
  1. Go to ‘Settings’ (the three lines at the top left corner) icon.
  2. The screen will now display a number of options, ‘Notifications’ will be shown as an option. You can ‘turn on’ the options you prefer.
+ - Setting daily targets Click to collapse
  1. Select ‘Settings Menu’ (three lines, at top left of screen).
  2. Scroll down options to ‘Set reduction target’.
  3. Once a reduction target is set, the target line and amounts should be displayed with the water usage data. Note: Your account needs to accumulate 30 days of data to calculate an average before you can set your usage goal. If you have not set up a goal, then Daily Target, Daily Average and Daily Performance numbers will show zero.
+ - Setting up multiple properties Click to collapse

Owners of multiple properties can add those properties to the Toowoomba Water app.

You will require an Owner/Occupier account to view your own usage, as well as a separate email address for a Landlord account which you can add all additional properties to.

+ - App issues Click to collapse

Issues and requests can be logged in the app under the ‘Help’ menu option.

 

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