Community Survey

Our 2024 Community Survey is open for your feedback! The results we receive will help us improve our priorities, processes, systems and facilities, ensuring we provide you with the best possible services. The survey is open until Sunday, 9 June 2024 and takes about 15 minutes to complete.

Fill in the survey here.

An external agency is also collecting survey responses through randomised phone calls on our behalf. If you receive a call asking for your help in completing the survey, this isn't a scam and you won't be asked for personal details (e.g. your address, date of birth etc.). If you are concerned about a call you receive, please report it to the relevant authorities.

Submit a plumbing and drainage application

The following information aims to assist applicants to successfully submit an application for plumbing and drainage work to us. Application submission options and application requirements are listed b...

Book a plumbing & drainage inspection

Information 042 The responsible person (or someone who is directly employed by them) is the only person/s under current legislation who can call an inspection. Contact must be made by the responsible...

Permits and commencing plumbing work

Some alterations and additions to dwellings and commercial buildings may be done as notifiable work plumber self-certification (Form 4 - see link to forms in Related information), meaning that no Coun...

Plumbing inspections

Once Council is satisfied that the submitted application and documentation meets the relevant legislative requirements and standards, a permit will be issued to the applicant and the owner. A permit f...

Responsible person for plumbing work & inspection requirements

Information 012 The responsible person is a licensed person for the work; and The person who performs, directs the performance of, or supervises, the work; or For on-site sewerage work that must ...

Water meter connections

Information 040 Information 046 A water meter is a device that records the amount of water being used on your property. The meter known as the "primary" meter is situated at the property boundary. ...

Stormwater drainage

Stormwater is rainwater that runs off surfaces such as natural ground surfaces, roads, roofs (roofwater), car parks, hardstand areas and any other thing or surface that exists. Water that is unable t...

Backflow prevention

Backflow prevention device registration and compliance What is backflow prevention and why is it important Backflow prevention is a term used to refer to the prevention of an unwanted reverse flow o...

Greywater systems

Information 019 Greywater is domestic waste water generated from showers, baths, spas, wash basins and laundries which can be diverted for use on lawns and gardens. Toilet waste and kitchen sink grey...