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Last Updated: Wednesday, 13 November 2024 16:36

We can assist with your planning and development enquiries. There are several ways to obtain information and advice about development proposals in the region. 

1. Online mapping and planning scheme information

Research the key property information using our interactive mapping tools for zones and overlays, and the Toowoomba Regional Planning Scheme for land use definitions and codes relevant to development. Steps on how to use these tools can be found in our 'Key facts about a property' article.

2. Development.i

Use Development.i, our development tracking tool to check the status of development applications, save searches or create email notifications to track the progress of applications. To perform an application enquiry:

1. Go to Development.i.
2. Select either 'Location Search' or 'Application Search'.
3. Enter either the property address, lot on plan number or development application number.
4. Select an option that best matches your search from the drop down list.
5. The search result will display on a map and in the Application Details pane.
6. Select 'Details' to open a window with information about the development application.
7. The status of the development application is indicated under 'Progress'.

3. Request advice from our Technical Advice Team

If you are new to the development assessment process, we have dedicated officers who can answer simple questions and provide general advice about your development intentions, including:

• the zone and overlays that apply to the site
• if you need a development application
• information you need to provide with a development application
• how the development process will work
• applicable fees as outlined in our Register of Fees and Charges. 

There are several ways you can request advice from our Technical Advice Team:

• submit an online request
• book a face-to-face meeting with meetings held at the Customer Service Centre at 4 Little Street, Toowoomba
• phone 131 872.

The Technical Advice Team provide general advice only and it does not replace obtaining professional advice.

4. Pre-lodgement service

The pre-lodgement service is customer-driven, providing an opportunity for customers to identify issues/matters and seek advice about a site, proposed development and/or proposed changes to an approval prior to the lodgement of a development application or change application. Depending on the complexity and the type of advice sought, pre-lodgement advice may be provided as either emailed response/feedback to issues raised, or pre-lodgement meeting in person or online (with a summary/notes of discussion points). Refer to the 'Pre-lodgement Service' article for further detail on a pre-lodgement meeting and how to apply.

5. Request for written advice

Written advice provides planning information on complex enquiries, or where advice in writing is required for topics such as existing use rights or property transfers. We will aim to provide written advice within 10 working days of the fee payment. Complete the Development - Written advice generally in accordance and confirmation of accepted development category application (PDF for print) and pay the required fee as per our Register of Fees and Charges.  Plans or justification to support the request may also be needed. Submit requests to development@tr.qld.gov.au.

6. Use a development consultant

Development consultants have expertise in a range of matters about planning and development. They can provide professional advice and assistance and prepare and lodge development applications on your behalf. Depending on the type and complexity of the proposal, you may need a development consultant with expertise in one or more of the following fields: town planning, civil engineering, surveying, building design, environmental matters or construction.